I have to say the contents covered was simply superb and perfect for a beginner as well as experienced. Mr. Ramesh truely exhibited a class of trainer by never loosing his patience, by answering unlimited queries & still wrapped up on time without skipping contents . He was ready to correct himself wherever required, respected others views & willing to learn from senior participants. Gr8 going PROZM & thank you for letting Professionals acquire knowledge on SAM at affordable cost. – Guru Prasad, Accenture