PROZM Certified Management System Lead – IT HAM
This IT Hardware Asset Management Certification is aligned to the “PROZM ITAM Framework and ISO/IEC 19770-1 mapping”
This Certification is conceptualized and developed with inputs from IT Hardware Asset Management System Leads, Operation Managers, Consultants, Professional, Practitioners, Implementers, Auditors, Subject Matter Experts, Trainers, Manufacturers, Tool Providers, Resellers, etc. The Certification is based on:
1. Hardware Asset Management System Overview
● Overview of ISO/IEC 19770 family
● ISO/IEC 19770-1 and PROZM ITAM Framework
2. Defining Management System
● Context to the Organization, Scope, Objectives and Stakeholders
● Policy and Organizational Structure
3. Management System Planning and Implementation
● Risk Assessment and Operational Objectives
● Asset Management Plan
4. Performance Reporting and Management Review
● Reports, Data Management and Tools
● Continual Improvement and Corrective Actions
Eligibility Criteria: PROZM Certified Professional – PROZM® Certified Management System Operation Manager – IT HAM or PROZM® Certified Management System Auditor – IT HAM or PROZM® Certified Management System Implementer – IT HAM or equivalent certification from other bodies or 12 years post completion of secondary education.
Training Duration: 8 Hours. Training is not mandatory to attempt the Certification Exam.
Exam Duration: 1 Hour. Exam Type: Multiple-Choice Questions Pass Score: 60%
Exam Attempts: Initial exam fees cover the first exam attempt and one retake if a candidate does not pass the exam on the 1st attempt. Retake validity is within 60 days of first attempt.
Certification Validity: 3 Years.
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