This Certification is conceptualized and developed with inputs from IT Hardware and Software Asset Management System Leads, Operation Managers, Consultants, Professional, Practitioners, Implementers, Auditors, Subject Matter Experts, Trainers, Manufacturers, Tool Providers, Resellers, etc. The Certification is based on:

1. IT Asset Management System Overview

● Overview of ISO/IEC 19770 family
● Overview of ISO/IEC 19770-1

2. PROZM ITAM Framework

● Context to the Organization, Scope, Objectives and Stakeholders
● Policy and Organizational Structure

3. Management System

● Documentation
● Information Management

4. Management System Audit

● Audit Criteria and Plan
● Conducting Audit

Eligibility Criteria: PROZM® Certified Management System Operation Manager – ITAM or PROZM® Certified Management System Implementer – ITAM or equivalent certification from other bodies or 11 years post completion of secondary education.

Training Duration: 8 Hours. Training is not mandatory to attempt the Certification Exam.

Exam Duration: 2 Hours.  Exam Type: Multiple-Choice Questions Pass Score: 60%

Exam Attempts: Initial exam fees cover the first exam attempt and one retake if a candidate does not pass the exam on the 1st attempt. Retake validity is within 60 days of first attempt.

Certification Validity: 3 Years.

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