ITSM Role Based training offered are
| 1 | Certified SM Configuration Manager |
| 2 | Certified SACM Manager |
| 3 | Certified Problem Manager |
| 4 | Certified Capacity Manager |
| 5 | Certified Service Level Manager |
| 6 | Certified Incident and Request Fulfillment Manager |
| 7 | Certified Change & Release Manager |
| 8 | Certified Availability Manager |
| 9 | Certified Knowledge Manager |
| 10 | Certified Transition Manager |